Frequently asked questions

Wondering, how to order Menu design and printing services? Your queries answered:

I want a menu design and printing service. What are the process?
We have made a separate page to guide you through the process. Please check menu design process

I have print ready files how long will it take?
We aim to deliver a print ready menu within 5 to 10 working days from the time the artwork is received. Assuming your artwork is correctly formatted and approved. This also depends on the volume. Larger quantities usually take longer and small quantities can be turned around faster.

For a small additional premium, we also offer an ‘Express delivery service’ with turnaround times 2 to 4 working days from receipt of your artwork. The cost of this service depends on the size of the product. Please contact us for more details.

How long will a Menu Lane design take?
When Artwork is produced by Menu Lane, the first menu design
proof will be sent to a customer within 3 to 5 working days. Upon approval of artwork and receipt of payment the menu will be delivered within 5-10 working days

For a small additional price we also offer an ‘Express Order’ where Menu Lane will send the first proof to customer within 2 working day. Upon approval of artwork and receipt of payment the menu will be delivered within 4 working days.

Can you provide custom sized menus?
The simplest solution is to select a size where your product will fit and request a trim. This is usually free. Please put a note with your order.

What stock paper do you used?
We use 130gsm, 150gsm and 170gsm gloss art stock for our menus as we find these to be the most efficient weight to use. However, we can provide different stock for a small premium. If you require a different stock please contact us for a quote

Can I order by phone? site is built for online order and secured payment. However we would be happy to take your order over the phone too if you feel more comfortable this way.

Are menus subject to VAT?
Standard menus are subject to VAT but Takeaway leaflets are NOT. Exceptions apply.

Can I re-order a previously printed menu?
We do archive any artwork designed by Menu Lane whilst customer supplied artwork is only held for up to 7 months . If you require a reprint of a previously printed file, please contact us quoting your previous order number.

If you have any questions not answered below please do not hesitate in contacting us on 08006444456 or

We answer all the queries within 24 hours.