Frequently asked questions

If you have any questions not answered below please do not hesitate in contacting us on 07852001285 or info@menulane.co.uk

I have print ready files how long will it take?
We aim to deliver a print ready menu within 5 to 10 working days from the time the artwork is received. Assuming your artwork is correctly formatted and approved. This also depend on the volume, larger quantities usually take longer and small quantities can be turned around faster.

For a small additional premium we also offer an ‘Express Order’ with turnaround times within 2 to 4 working days from receipt of artwork. The cost of this feature depends on the quantity of the product so please contact us for more details.

How long will a Menu Lane design take?
When Artwork is produced by Menu Lane, the first menu design
proof will be sent to a customer within 3 to 5 working days. Upon approval of artwork and receipt of payment the menu will be delivered within 5-10 working days

For a small additional price we also offer an ‘Express Order’ where Menu Lane will send the first proof to customer within 2 working day. Upon approval of artwork and receipt of payment the menu will be delivered within 4 working days.

Can you provide custom sized menus?
We can provide custom sizes for a small price. The simplest solution is to select a size where your product will fit and request a trim. Please contact us for a quote.

What stock paper do you used?
We use 130gsm, 150gsm and 170gsm gloss art stock for our menus as we find these to be the most efficient weight to use. However, we can provide different stock for a small premium. If you require a different stock please contact us for a quote

Can I order by phone?
We would be happy to take your order over the phone.

Are menus subject to VAT?
Standard menus are subject to VAT but Takeaway leaflets are NOT.

Can I reorder a previously printed menu?
We do archive any artwork designed by Menu Lane whilst customer supplied artwork is only held for up to 7 months . If you require a reprint of a previously printed file, please contact us quoting your previous order number.